Employees of Western Agency enjoy competitive benefits in a family-owned, integrity-binding culture. Founded in 1976 by entrepreneur and North Dakota native Chuck Tompkins, Western Agency is home to the state’s largest independent farm insurance agency. Specializing in farm and commercial insurance, Western Agency also covers several personal lines such as home and auto.


Whatever their role, employees come to work each day knowing their contributions are impacting more than 800 farmers and several hundred businesses throughout the entire state of North Dakota. Employing only A-list team members, Western Agency’s teams serve a variety of farmers, business owners and individuals whose insurance needs require customized packages, unquestionable service and round-the-clock support.


Headquartered in Minot, we also employ teams in numerous satellite offices throughout North and South Dakota.




Western Agency Seeks Experienced Account/Office Manager


Western Agency seeks an experienced office and account manager to join its team in Minot. The ideal candidate will possess both strong commercial insurance acumen as well as a track record of developing, leading and managing internal team members with both limited and longtime work histories. Experience leading teams in both home and remote locations and proficiency with progressive agency processing systems a plus.


    Core responsibilities include:

  • Assisting commercial agents in selling new policies, setting appointments, marketing accounts, developing underwriting relationships and servicing existing accounts.
  • Guiding, mentoring and training new staff on key insurance principles as well as day-to-day processing required to support sales agents.
  • Identifying, resourcing and developing key talent.
  • Administering annual reviews for support staff direct reports (CSRs and receptionists).
  • Fielding questions and inquiries related to information technology and phone issues and work with outside IT consultant to resolve issues.
  • Modeling and leading the Western Agency service experience.

Honored annually for several production and service awards, Western Agency offers competitive benefits and compensation commensurate with experience.